System Logs


Enable debug logging

  • select Settings

  • select System

  • ensure user mode is set to Standard
  • enable debug logging

Prior to posting a debug log, reboot the device and reproduce the issue.

Obtain the log

After debug logging is enabled:

  • select Settings

  • select CoreELEC

  • select System
  • select Upload latest …

This will generate a URL with debug information from the device.

CAUTION: the URL is cAsE sEnSiTiVe


Alternate methods for obtaining logs

Sometimes debug information has to be obtained in different ways.

dmesg

  • SSH into device
  • enter:

dmesg | paste

Post the generated URL when requesting support in the CoreELEC User Support Forums.

Ramoops Panic Logger

CoreELEC has the ramoops driver enabled by default, allowing the kernel to store kernel oopses, kernel console output, and user messages in a reserved memory region inside the devices RAM.

In normal hardware designs, RAM will remain powered on during a reboot, making the data.

  • To create a ramoops log after a reboot enter:
cat /sys/fs/pstore/console-ramoops-0 | paste

Post the generated URL when requesting support in the CoreELEC User Support Forums.


SDIO Debug Board

Team CoreELEC has developed a universal Amlogic SDIO debug board.

The SDIO debug board will give easy access to the UART interface without needing to open or modify anything on the device.

Information on how to obtain a board can be found here.